Outbound Calls: Hints & Tricks

from The Reality of Contact Centres · host Jeremy Blake and Bob Morrell

Send us Fan MailHow can you improve your outbound calls? Most outbound calls are unexpected, so are they cold calls, or something else? What are the best openings to use? In this podcast, we give you key tips for opening B2C or B2B calls and explain how to maximise the outbound channel.Please listen, review and share!To find out more about our work and to see what we could do to help your organisation, visit www.realitytraining.com.

Episode metadata supplied by the publisher feed · Published Mar 28, 2023

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Outbound Calls: Hints & Tricks

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