Outsourcing in business, how it works
An episode of the Breakfast Business with Joe Lynam podcast, hosted by Newstalk, titled "Outsourcing in business, how it works" was published on July 28, 2025 and runs 6 minutes.
July 28, 2025 ·6m · Breakfast Business with Joe Lynam
Episode Description
With the rising cost of hiring as well as rents and insurance, itβs no surprise that many companies outsource their customer services overseas. My next guest operates call centres for a number of Ireland based businesses to India and the Philippines. But increasingly he is developing an AI operated voice service for his customers in order to cut his price tags for Irish clients. How does it work and how believable are AI assistants? Niresh Moodley is the Chief executive of Your Team
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