EPISODE · Oct 1, 2025 · 18 MIN
Overcoming Habituation
from Managing the Customer Experience
Over time, even the most exciting offerings can become routine, leading to decreased enjoyment through a process called habituation. This episode explains the psychological roots of habituation and presents practical strategies to counteract it, including partitioning experiences and introducing variety. Examples from architecture, advertising, and product design show how to keep experiences fresh and emotionally engaging.
Embed this episode
Ready to play
Overcoming Habituation
No transcript for this episode yet
Similar Episodes
No similar episodes found.
Similar Podcasts
No similar podcasts found.