Overpayment Compliance for Chiropractors: Patient vs. Insurance Credits

Overpayments happen in every chiropractic practice—but knowing exactly what to do with them can protect you from compliance trouble. In this HelpDesk episode, we break down the 60-day overpayment rule, how to identify who the credit belongs to, and the right steps for returning funds to patients or insurance companies. Learn how to use patient credits as a recall opportunity, work with insurers on credit handling, and avoid costly mistakes that could put your practice at risk.⁠⁠Watch the full video on KMCUniversity.com!