Pablo Palafox, CEO at HappyRobot: HappyRobot helps enterprises run core operations with AI

Many of the industries that keep the economy running still rely on emails, phone calls and manual coordination between people. AI is starting to change that, allowing companies to automate work that previously required large operational teams.Pablo Palafox, CEO at HappyRobot, believes the biggest opportunity in AI is not building better chatbots, but helping businesses actually get work done. As more companies move from experimenting with AI to deploying it across their operations, the question is becoming less about what the technology can do and more about where it can create the most value.The Scaling Europe show is presented by Deel. Check them out here:https://get.deel.com/ruynb7o4lfjkSponsors:Mishcon: https://www.mishcon.com/pop-ups/scaling-europeChargebee: https://www.chargebee.com/events/beelieve/london/2026SurrealDB: https://surrealdb.com/Airwallex: https://www.airwallex.com/uk?utm_source=other&utm_medium=partner_referral&utm_campaign=v01_emea_multi_ib_dg_prtmk_mofu_scalingeuropeTimestamps:0:00 - Introduction0:32 - Building AI agents for the real economy3:43 - How AI is transforming logistics7:47 - Why enterprises are adopting AI faster than expected10:47 - Finding product-market fit14:03 - Hiring and international expansion15:49 - Building in San Francisco17:33 - Maintaining startup urgency18:51 - Scaling through rapid growth20:02 - The future of AI agents