Pamela J. Brown, Head of People and Culture at Crunch Fitness

In this episode of the Built by People Podcast, host dives into the career journey of HR executive Pamela Brown. With over two decades of experience, Pamela shares insights from her roles at CIFG and a top global insurance firm to her current position at Crunch Fitness. She discusses effective strategies for analyzing engagement surveys, building trust within organizations, and implementing both quick wins and long-term cultural shifts. Pamela emphasizes the importance of transparency, communication, and continuous engagement for driving organizational impact. 00:43 Guest Introduction: Pamela Brown's Career Journey 02:45 First 90 Days as an HR Executive 04:41 Engagement Survey: Strategy and Execution 05:33 Building Trust and Rapport 07:19 Prioritizing Changes Based on Survey Results 09:26 Insights on Using Engagement Surveys Effectively 10:31 Conclusion and Parting Advice