Paradox of Customer Centricity Was a Factor in Failure of SVB & First Republic Bank

Peter Fader, Wharton Professor of Marketing, joins the show to discuss customer centricity in light of the SVB and First Republic Bank collapses. Hosted on Acast. See acast.com/privacy for more information.

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This episode is 9 minutes long.

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This episode was published on June 29, 2023.

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