Part 2: Cost VS Experience: Rewiring the RCM Workforce for a Hybrid Reality

from Ovation Healthcare Learning Institute Podcast · host Ovation Healthcare Learning Institute

Welcome back to Part 2 of our conversation with Scott Cooper. In Part 1, we discussed the hybrid revenue cycle model and how organizations balance cost, quality, and patient experience. In this segment, we'll dive into assessing opportunities for improvement, implementation strategies, and how hospitals can address staffing challenges.

Episode metadata supplied by the publisher feed · Published Jul 13, 2026

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Part 2: Cost VS Experience: Rewiring the RCM Workforce for a Hybrid Reality

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