EPISODE · Feb 23, 2025 · 19 MIN
Part 2: Creating Capacity Without Sacrificing Service Quality
from PM Collective - The ART of property management · host Ashleigh Goodchild
Send us Fan MailThis episode focuses on enhancing property management capacity while maintaining high service levels. It examines the relationship between capacity, service quality, and the impact of outsourcing support to successfully manage more properties.• Revisiting property management capacity ratios and their implications • Discussing misconceptions about service quality and property volume • Sharing insights from a property manager with an effective lower capacity • Emphasizing the importance of constant communication with clients • Providing examples of effective systems and processes • The role of virtual assistants in boosting team efficiency • Highlighting the importance of annual audits for client retention • Offering strategies for maintaining service quality amidst growthThis podcast is sponsored by Inspection Express. Inspection Express and Paperless Office is the leader in innovative, time saving property Inspection Software.Property Management Software | Inspection Express & Paperless Office (ipropertyexpress.com)Support the show
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Part 2: Creating Capacity Without Sacrificing Service Quality
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