Part 2: What Leaders Can Learn From the People Who Are Leaving the Church | An Interview with Jeff Strong

This is a follow-up conversation. Listen to the first episode here. Jeff Strong worked nearly 30 years in the consumer products industry as a senior executive at Procter &amp; Gamble and global president and chief customer officer at Johnson &amp; Johnson. He then taught in the Marriott School of Business at Brigham Young University and worked as an advisor to the Church before serving as a mission leader in the Arkansas Bentonville Mission. Jeff has since spent several years doing research on why people are leaving the Church. He recently published the book Torn: Why People We Love Are Leaving the Church and What We Can Learn from Them. Jeff lives in Midway, Utah, and stays busy with a little lavender farm, some business consulting, and enjoying family. Links Torn: Why People We Love Are Leaving the Church and What We Can Learn from Them Part 1: What Leaders Can Learn From the People Who Are Leaving the Church | An Interview with Jeff Strong What to Say When Loved Ones Leave the Church | An Interview with Jeff Strong and Joseph Grenny The Data Behind Church Culture | An Interview with Jeff Strong TornByJeffStrong.com Instagram: @tornbyjeffstrong Facebook Watch the video and share your thoughts in the Zion Lab community Transcript available with the video in the Zion Lab community Highlights In this follow-up episode, Kurt and Jeff discuss the complexities of faith transitions. The conversation focuses on the four stages individuals typically experience when questioning their faith and the cultural imbalances that can affect their sense of belonging. 00:02:18 – Understanding Faith Transitions 00:05:23 – Four Stages of Faith Transition 00:09:01 – Intensive Seeking Phase 00:10:19 – Relational Breaking Stage 00:12:47 – Importance of Conversations in Faith Transitions 00:13:35 – Embracing Different Perspectives 00:18:00 – Role Play: Navigating Faith Questions 00:20:10 – The Need for New Thinking 00:24:29 – Cultural Imbalances in the Church 00:30:34 – Hard and Unyielding Soil 00:39:51 – Shallow Stony Soil: Growth vs. Sanctuary 00:44:08 – Balancing Sanctuary and Transformation Key Insights Four Stages of Faith Transition: Individuals often go through integrity disruption, permission to question, intensive seeking, and relational breaking. Each stage reflects a different aspect of their journey as they navigate doubts and seek understanding. Cultural Imbalances: Jeff identifies four cultural imbalances in the Latter-day Saint community, including hard and unyielding soil versus acceptance, and sanctuary versus transformation. These imbalances can alienate individuals who feel their beliefs or experiences do not align with community expectations. Importance of Acceptance: Acknowledging and validating the experiences of those questioning their faith is crucial. Leaders should create an environment where individuals feel safe to express doubts without fear of judgment or ostracism. Nourishment vs. Protection: The conversation emphasizes the need for a balance between the protective aspects of church culture and the nourishing elements that foster growth and transformation. Leaders should focus on providing spiritual nourishment to help individuals thrive. Role of Conversations: Open and supportive conversations can significantly impact whether individuals choose to stay within the faith community. Leaders should approach discussions with empathy and understanding, recognizing the importance of relational dynamics. Leadership Applications Foster Open Dialogue: Encourage open discussions about faith and doubts within congregations. Create safe spaces where members can share their experiences without fear of being labeled or judged. Balance Protection and Nourishment: Strive to create a culture that values both adherence to standards and the acceptance of diverse beliefs and experiences. This balance can help retain members who may feel marginalized. Supportive Leadership: Leaders should model vulnerability by sharing their own faith journeys and struggles. This approach can help normalize the questioning process and foster a sense of community and belonging among members. The award-winning Leading Saints Podcast is one of the top independent Latter-day Saints podcasts as part of nonprofit Leading Saints’ mission to help Latter-day Saints be better prepared to lead. Find Leadership Tools, Courses, and Community for Latter-day Saint leaders in the Zion Lab community. Learn more and listen to any of the past episodes for free at LeadingSaints.org. Past guests include Emily Belle Freeman, David Butler, Hank Smith, John Bytheway, Reyna and Elena Aburto, Liz Wiseman, Stephen M. R. Covey, Benjamin Hardy, Elder Alvin F. Meredith III, Julie Beck, Brad Wilcox, Jody Moore, Tony Overbay, John H. Groberg, Elaine Dalton, Tad R. Callister, Lynn G. Robbins, J. Devn Cornish, Bonnie Oscarson, Dennis B. Neuenschwander, Kirby Heyborne, Taysom Hill, Coaches Jennifer Rockwood and Brandon Doman, Anthony Sweat, John Hilton III, Barbara Morgan Gardner, Blair Hodges, Whitney Johnson, Ryan Gottfredson, Greg McKeown, Ganel-Lyn Condie, Michael Goodman, <a href="https://leadingsaints.org/women-in-council-meeti...