Part 4 - Technology's role in channel shifting

Episode 7 of the Michael Martino Show podcast, hosted by Michael, titled "Part 4 - Technology's role in channel shifting " was published on January 23, 2023 and runs 2 minutes.

January 23, 2023 ·2m · Michael Martino Show

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Summary

Technology has enabled companies to shift their customer interactions to digital channels, providing many benefits like efficient customer service, cost savings, and improved customer experience.

Episode Description

Technology has enabled companies to shift their customer interactions to digital channels, providing many benefits like efficient customer service, cost savings, and improved customer experience.

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