Part Two: They Signed a Buy Back Guarantee And Then Found Someone Living Under Their House.

She didn't come in swinging. She wrote up her own proposals, offered to handle her own packing and cleanup, and asked the brokerage to simply honor the guarantee she was promised in writing before she ever signed anything.In Part Two of this two-part story, we pick up where Part One left off — the moment she went back to Brokerage and asked them to make good on their "Buy Back Guarantee." We talk about how many times someone from the brokerage has come out to look at the house without ever giving her a straight answer, what's actually been said to her along the way, and whatever happened to a promise that claimed "no gimmicks, no false promises." Months later, she's still living in a home she can't fully unpack, still watching her dogs struggle with what's underneath it, still putting plans like foster parenting on hold — waiting on a promise that hasn't been kept.We also get into what it's been like to take this story public, the response from viewers and agents, the ugly comments about the type of home she owns, and whether anyone from the brokerage has said a word back since she started talking about it.If you haven't heard Part One yet, start there — this episode won't make sense without it.Sarah's Tiktok Our Real Estate Community That Focuses On Consumer ProtectionGot a question?Support the showState laws and regulations may vary.Have a story you would like to share with other sellers or buyers?Hit us up here.