EPISODE · Aug 8, 2025 · 18 MIN

Partiamo male!

from Ospitalità 4.0 - Slope Podcast · host Marco Matarazzi e Edoardo Ridolfi

Ep. 331: In questa puntata del podcast, Edoardo e Marco affrontano il tema della prima impressione nel mondo dell’ospitalità.Tutto nasce da un’esperienza personale: una SIM ricevuta con un foglio informativo stampato male e poco leggibile. Un piccolo dettaglio che ha influenzato negativamente l’intera percezione dell’azienda. Da qui il parallelo con il settore alberghiero, dove la prima impressione, DIGITALE o FISICA, può determinare il successo o il fallimento della relazione con il cliente.

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Partiamo male!

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