EPISODE · Apr 30, 2013 · 5 MIN
Pat Williams' Newsmakers: Disney Insider Doug Lipp Goes Behind the Scenes of Disney U - Part 2
from Pat Williams' Newsmakers · host Pat Williams
In part two of his interview, Disney customer service and global competitiveness expert, Doug Lipp, discusses what it takes to create world-class employees who are famous for their friendliness, knowledge, passion, and superior customer service.
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Pat Williams' Newsmakers: Disney Insider Doug Lipp Goes Behind the Scenes of Disney U - Part 2
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