Path Back to Business Travel - Michelle De Costa, Global Head of Travel, Takeda

Path Back to Business Travel is BTN's newest podcast miniseries. Listen to crack-shot travel managers talk about how they are handling their organization's return-to-travel strategies, what has changed about their travel program or policy, how their travelers are responding and when they expect travel volume to ramp up. Episode 1: Takeda Pharmaceutical Elevates the Travel Experience Global head of travel, meetings and events, aviation and fleet Michelle De Costa globalized Takeda's travel program during the pandemic, while maintaining about 20 percent of the global pharmaceutical company's 2019 travel volume. She used the experiences of the traveling few to inform Takeda's return-to-travel strategy and education programs. Realizing that managing the travel experience will be more important than ever, De Costa invested in new technologies to keep Takeda travelers informed and confident as they get back on the road.  See omnystudio.com/listener for privacy information.