Patient-Centered Interviewing: An Evidence-Based Method
from Healthcare Communication: Effective Techniques for Clinicians Hosted by Barbara Lewis, MBA interview with Auguste H. Fortin VI, MD, MPH, MACP
Auguste H. Fortin VI, MD, MPH, MACP, the lead author of the book, Smith's Patient-Centered Interviewing: An Evidence-Based Method, fourth edition, discusses 11 steps for interviewing the patient as outlined in the book, and the biggest pitfalls of the patient interview, such as not setting the agenda, which leads to "door knob conversations."
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