EPISODE · Sep 29, 2025 · 19 MIN
Paul Damico of Global Franchise Group on What Really Drives Traffic
from Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates · host Ovation
Send us Fan MailPaul Damico joins Zack Oates to share what still wins guest loyalty today. His take is simple: nail the four walls first, then scale. With leadership across Blaze, Fuzzy’s, Global Franchise Group, Focus Brands, and Moe’s Southwest Grill, Paul explains how culture, training, and clean execution turn into traffic, while technology should remove friction rather than add it.Zack and Paul discuss: • Why the in-store experience fuels long-term digital sales • The fundamentals that never change for restaurants • Cleanliness as a true traffic driver • Building a tech stack that feels seamless to guests • Training and culture as the core of executionThanks, Paul!Links:https://www.linkedin.com/in/damico5/https://www.linkedin.com/company/blazepizza/https://www.instagram.com/blazepizza/?hl=en
What this episode covers
Send us Fan Mail Paul Damico joins Zack Oates to share what still wins guest loyalty today. His take is simple: nail the four walls first, then scale. With leadership across Blaze, Fuzzy’s, Global Franchise Group, Focus Brands, and Moe’s Southwest Grill, Paul explains how culture, training, and clean execution turn into traffic, while technology should remove friction rather than add it. Zack and Paul discuss: • Why the in-store experience fuels long-term digital sales • The funda...
NOW PLAYING
Paul Damico of Global Franchise Group on What Really Drives Traffic
No transcript for this episode yet
Similar Episodes
Dec 5, 2025 ·50m
Oct 9, 2025 ·33m
Oct 3, 2025 ·40m
Sep 11, 2025 ·31m
Aug 27, 2025 ·39m
Aug 18, 2025 ·54m