Paul Gustafson Presentation Review: Improving Documentation at Scale

Welcome to episode 107 of the Technical Writing Success podcast from the Curt Robbins & Associates Technical Writing Agency. This podcast is targeted at IT professionals, technical writers, and documentation specialists. Subscribe today to never miss a single daily episode! Today’s episode dives into a presentation by Paul Gustafson, President at Expert Support in Los Altos, California entitled "Improving Documentation at Scale" that was delivered in Melbourne, Australia at the Write the Docs Australia conference in 2023 (link below). Hosts Daphne and Fred share their spirited analysis of this informative presentation from Gustafson about the best ways to ensure quality and consistency in large documentation projects, particularly those that are open source. Strategies and best practices employed by Gustafson and his team are explored. The Curt Robbins & Associates Technical Writing Agency is currently taking on new clients. We enjoy helping companies with their documentation and communications strategy and implementation. Contact us to learn about our reasonable rates and fast turnaround. >> Watch the Gustafson video presentation: https://tinyurl.com/jmyev6p7 >> Read the Curt Robbins article "Leading CMS Tools for Technical Writers Compared": https://tinyurl.com/hdhb8cjz >> Read the Robbins article "XML vs. DITA: Comparison for Technical Writers": https://tinyurl.com/ycke9hpp >> Read the Robbins article "Tech Writers: Embrace Structured Content": https://tinyurl.com/4z8fzu6u >> Read the Robbins article "Accessibility & Inclusivity in Technical Writing": https://tinyurl.com/4ptn2vvu >> Subscribe to the AI for Technical Writers podcast: https://tinyurl.com/mppehxtn