Read Your Customer in 10 Seconds (PDR Soft Skills That Close More Deals)

from PDR Universe · host Zan Vidic

In this episode of the PDR Universe Podcast, hosts Zan and Zeeshan sit down with Kip (20 years in PDR) to break down the soft skills that matter most in hail towns, dealerships, and body shops: rapport, communication, reading red flags, and adapting your sales approach to different personalities.We cover practical cues like eyelids/eyes for detail vs big-picture communication, how to avoid “red flag” customers, and why the best tech isn’t always the biggest earner.🎓 Learn PDR the right way (hail + fundamentals): https://www.bestpdrtraining.com

Episode metadata supplied by the publisher feed · Published Feb 6, 2026

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Read Your Customer in 10 Seconds (PDR Soft Skills That Close More Deals)

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This episode is 59 minutes long.

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This episode was published on February 6, 2026.

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