Peace of Mind - Insuring Mental Health Conditions – Claims Challenges and Improvements

Did you know TAL paid out more than $210 million dollars for mental health claims this year? That's second only to the number of claims it paid out for cancer. Here, Brett Clark, CEO of TAL and Elayne Grace discuss challenges on the claims side of insuring mental illness, and how the industry is making practical improvements, especially in training claims managers to the specific sensitivities around mental health conditions.CPD members can earn 2 points for each Podcast listened too.