Pearls & Perspectives: Bringing the Magic Back to Medicine, with David Canes, MD

In this episode of Pearls & Perspectives, host Amy Pearlman, MD, speaks with David Canes, MD, a urologist with Lahey Hospital and Medical Center in Massachusetts and founder of Wellprept, a digital platform designed to streamline patient education and communication. Their conversation explores how Wellprept arose from Canes’s desire to make office visits more efficient, patient-centered, and consistent—while preserving the human connection that drives high-quality care.Canes describes the challenges of modern urology practice, from the deluge of portal messages to the variability in how clinicians deliver pre- and post-visit instructions. He explains how Wellprept organizes procedure explanations, prep instructions, and educational materials into a clean, branded interface that patients can access anytime, reducing confusion and freeing clinic time for more meaningful interaction.Key themes include:• How standardized, accessible education can reduce patient anxiety and improve compliance• The limits of verbal-only counseling and the benefits of on-demand, multimedia resources• Ways Wellprept supports both large health systems and small practices by integrating seamlessly into existing workflows• The impact of consistent messaging on trust-building and patient satisfaction• Why digital tools must enhance—not replace—the empathy and personal touch that patients value mostCanes emphasizes that technology like Wellprept is not about replacing physicians, but about elevating their ability to communicate effectively, reduce inefficiencies, and deliver a better patient experience. His vision: a health care environment where patients feel informed, empowered, and connected, both inside and outside the clinic.You can learn more about Wellprept at https://www.wellprept.com/Chapters0:00 Introducing Dr Canes8:22 Helping with burnout in others16:45 Starting Wellprept25:40 What is Wellprept?34:20 What can be included on a Wellprept page?40:14 What’s next?53:48 Dr Canes’ message to health care professionals