Peer Support for the Second Victim- It's Time to Take Care of Each Other

What happens when you have a devastating outcome that leaves you with feels of self-doubt, guilt and sadness? When the patients have complications, the surgeon suffers too. Dr. Prerna Ladha and Dr. Hassan Mashbari interview Dr. Haytham Kaafarani, Associate Professor at Harvard Medical School and the Chief Patient Safety Officer of the Joint Commission as he discusses the second victim phenomenon and his novel 5-step peer support program.