People Don't Need Banks. They Need Banking - With Sindhu Joseph, CEO at CogniCor

This week, we speak with Sindhu Joseph, CEO at CogniCor. She drops a quote in this interview that I really love and that I think hits on this month's theme well: "People don't need banks. They need banking." Joseph discusses how banks will have to transform to meet consumer expectations that are set by big tech. She talks about how one could hypothetically build a bank for 10% of the cost that banks run on today, and what that means for large banks. Finally, Joseph talks about how the banking workforce will change in response to artificial intelligence. For more on how AI is transforming banking, download the Executive Summary Brief of our AI in Banking Vendor Landscape at Capability Map.