EPISODE · Apr 15, 2026 · 47 MIN
People First, Technology Second with John Wade, Principal @ BrainStorm
from SaaS Therapy · host BrainStorm
In this episode of SaaS Therapy, Todd Kirk and Casey Trujillo interview John Wade, principal of Brainstorm, to explore the human side of AI adoption, the evolution of learning models, and practical strategies for integrating AI into business and personal growth. They discuss the importance of mindset, organizational change, and taking incremental steps to harness AI's power effectively.TakeawaysTechnology adoption is fundamentally a human problem Most software goes unused due to people gaps AI success depends on human behavior changeTraining models are outdated and inefficientAI creates endless, personalized use possibilitiesOrganizations must prioritize adoption through leadership structuresSmall, consistent actions drive meaningful progressFocus on opportunity, not fear, with AIContent00:00 Introduction to SaaS Therapy and Guest Introduction02:37 The Role of AI in SaaS and Customer Engagement05:23 Understanding Human Behavior in Technology Adoption08:09 Balancing Individual and Organizational Success10:35 The Evolution of Learning in Technology15:07 Challenges in Training and Adoption of New Technologies19:38 The Divergence of AI and SaaS Applications22:04 Human Adaptation to AI Technology24:09 Implementing AI in Organizational Structures27:01 Driving Change Through AI Adoption31:25 Navigating the AI Landscape34:28 Finding Opportunity in AI ChallengesResourcesConnect with CaseyConnect with ToddVisit the show pageGet to know BrainStormCreditsShow direction: Debra WilsonShow design: Kensie SmithShow manager: Jenna MollinetShow manager:Adam Rockwood
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People First, Technology Second with John Wade, Principal @ BrainStorm
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