Performance Management Tools Increase ROI

from Improving Customer Experience · host Lynn Hunsaker

Announcing new handbook "Metrics You Can Manage For Success" which demonstrates how to ensure your metrics are linked to the big picture, actionable, predictive and sustainable. From the blog Customer Experience Optimization:. (4:58)

Episode metadata supplied by the publisher feed · Published Jan 5, 2009

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Performance Management Tools Increase ROI

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