Performance Support And Chatbots With Jamie Good - No. 58

from Learning While Working Podcast · host Sprout Labs

Jamie Good is one of the people who have pioneered using chatbots in L&D. In this interview we explore how chat can be used in L&D. He talks about a great example of a conference chatbot that focused on helping conference attendees to collect their takeaway from sessions and making those takeaways more actionable. For Jamie, one of the most powerful applications of chatbots in L&D is in performance supports, which is something that Paul Healy from Learning Pool also talks about in a later podcast. This interview is also packed full of great advice from Jamie about getting started with chatbots in L&D.

Episode metadata supplied by the publisher feed · Published Mar 16, 2019

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Performance Support And Chatbots With Jamie Good - No. 58

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