Personalization at Scale: An Interview with Mark Abraham, Global Leader, Boston Consulting Group episode artwork

EPISODE · Apr 24, 2025 · 1H 7M

Personalization at Scale: An Interview with Mark Abraham, Global Leader, Boston Consulting Group

from Customer First Thinking

Personalization at scale has long been a dream of marketers. But until recently it has been more superficial than helpful, constrained by legacy technology and processes. Today, however, AI makes it easier to do than ever before. Now the only thing holding marketers back, according to personalization expert Mark Abraham, is their campaign mindset. 

Episode metadata supplied by the publisher feed · Published Apr 24, 2025

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Personalization at Scale: An Interview with Mark Abraham, Global Leader, Boston Consulting Group

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