Pest Perspectives Ep 19: Mark Porter from Porter’s Pest Control UK

In Episode 19 of Pest Perspectives, Shaun Muller is joined by Mark Porter, founder of Porter’s Pest Control, for an open and honest conversation about building a pest control business from the ground up.Mark shares his journey into pest control after starting out in retail, the early lessons learned working with Prokill, and how those foundations helped shape his approach to service, sales, and long-term growth. This episode goes beyond treatments and tools, focusing on value-based selling, trust, branding, leadership, and mindset.Rather than chasing quick wins or competing on price, Mark explains why people buy people, why understanding a client’s real needs matters more than cost, and how strong relationships with clients, staff, and family have played a major role in scaling the business.The conversation covers moving from a one-man operation to a growing team, the realities of responsibility when employing others, and how innovation, presentation, and consistency help smaller businesses compete with national providers. Mark also discusses mentorship, learning through experience, and why staying grounded is essential as a business grows.This episode is practical, relatable, and motivating, offering real-world insight for pest controllers at any stage of their career.Pest Perspectives is a UK pest control podcast created to educate, share experience, and encourage better conversations across the industry. Episodes may be suitable for CPD self-reflection depending on your scheme.