Phantom Toll Bills From a System Error | Oakland News

A LA woman got hit with seven phantom FasTrak toll bills—none of which she drove—because the system confused a Q for an O on her license plate. After calling customer service, she got five more bills and was told to change her plate. The Bay Area Toll Authority admits the error, blaming faulty image recognition, and promises software upgrades by winter to prevent future mix-ups. Listen in comfort:Get a discount on a Soli Pillow: http://solipillow.com/discount/dnn. Advertise on DNN:[email protected] This is an automated, high-level news summary based on public reporting.Report issues to [email protected]. View sources & latest updates:https://sources.thednn.ai/bab0dc85652adc33