Phone Experience is Vital to Your Practice Health

In this episode, Ben Tuinei and Naren Arulrajah explore the critical role of phone experience in dental practice success. They reveal that the average practice converts only 33% of new patient calls, emphasizing the importance of tracking conversion rates to improve performance. The discussion highlights common mistakes made by staff and leadership, strategies for creating a positive first impression, and the necessity of using metrics for continuous improvement. They also discuss how investing in SEO can drive new patient calls efficiently. Book a FREE Marketing Strategy Meeting with Ekwa to receive a customized plan tailored to your practice, helping you attract more high-quality patients and achieve measurable growth. Link - https://go.insurance-untangled.com/MSM