Picking the Brain of the Licensing and Compliance Queen, Arleen Taveras

In this episode of Power Women In Insurance, Teresa sits down with Arleen Taveras, President & CEO of Insurance Licensing Services of America, Inc., and co-host of Spot On Insurance podcast. Arleen is the co-owner with her husband of a licensing and compliance firm that helps insurance agents stay on the right end of state organizations. Episode Highlights: Arleen shares her career background. (1:46) Arleen explains what she does on a daily basis. (2:05) How did Arleen get into securing licenses? (3:13) Arleen shares the challenges she experienced while scaling. (7:26) Arleen gives a short background about her podcast. (10:51) How does Arleen make connections with people for her podcast? (14:23) Arleen shares how her business has developed throughout the years. (21:19) Arleen mentions the first thing they provide to their employees. (23:28) How has Arleen’s team been able to keep the vision going, remotely? (31:24) Key Quotes: “I guess the educating that we do is to educate agents on how to be compliant with the regulations, with licensing... Just staying on the right side of the law so that they don't get a cease and desist, so that they don't get fines and penalties. That's the education that we do.” - Arleen Taveras “What was great about facing and overcoming those challenges was that when the states were ready to automate, when they were able to interface with us electronically, we were ready.” - Arleen Taveras “Our podcast episodes have usually been almost an hour. So, it's a really good time to be able to connect with the person and get to know them, and then dive deep into what solutions they're providing for our industry.” - Arleen Taveras Resources Mentioned: Arleen Taveras LinkedIn Insurance Licensing Services of America, Inc. Spot On Insurance Contact Teresa Kitchens Sterling Insurance Group