Pierce Dempsey (Leaf Cremation): How this cremation business gained 800+ 5 star reviews | #25

Today's guest is Pierce Dempsey. As the VP of Operations and Marketing of Leaf Cremation, Pierce has helped the business gather over 900 Google reviews with a 4.9-star rating. Pierce is a 4th generation funeral service provider. And his family business has created quite the funeral service empire in the North Georgia and Central Ohio areas. Pierce is on the Board of Directors for both the Georgia Cemetery Association and the Southern Cemetery, Cremation & Funeral Association. If there was a 30 under 30 in death care, he would definitely make the list.Timestamps (00:00) - Intro (00:39) - Welcome Pierce Dempsey (01:49) - Dempsey family funeral businesses (06:05) - Pierce's personal journey into the business (09:44) - What Pierce tried that didn't work (11:49) - What has worked really well (19:00) - What led to the success of Leaf Cremation (23:30) - Why Pierce shares best practices (28:35) - How Leaf Cremation does its own removals (36:06) - How did Leaf Cremation get so many reviews (37:44) - How Leaf Cremation answers phones (41:20) - What Leaf Cremation is focused on (44:13) - What deathcare looks like in the next 10 years Leaf Cremation Website: https://www.leafcremation.comFor Innovative Funeral Directors Blazing a Trail. Find us at directcremation.comListen on Spotify or Apple PodcastsWant to start a cremation brand yourself? Learn how the some of the biggest cremation brands do it at partingpro.com