PING Golf’s Success with a Faster, Easier, and Fully Integrated TMS

from Supply Chain Now · host Supply Chain Now

In this episode of Supply Chain Now, host Scott Luton explores the future of supply chain efficiency with Doug Wilson, Software Product Manager at PING Golf, and Shannon Vaillancourt, CEO of RateLinx. Together, they discuss how PING Golf is leveraging RateLinx’s TMS to streamline global shipping, improve real-time visibility, and enhance customer satisfaction.This engaging conversation covers the challenges of managing a globally distributed supply chain, the benefits of seamless ERP and TMS integration, and how automation and data-driven decision-making are transforming logistics operations. Doug and Shannon share firsthand experiences of reducing shipping errors, optimizing carrier selection, and ensuring faster, more reliable deliveries worldwide.Jump into the conversation:(00:00) Software reliability(01:56) Golf experiences(04:56) Ping Golf's global supply chain(05:50) Implementing a new TMS(09:36) Challenges and solutions in shipping(13:47) Integration and benefits of Ship Links TMS(19:19) Improving delivery speed and accuracy(25:32) Shipping challenges and customer satisfaction(26:00) Addressing freight charges and rate calculations(26:52) Common shipping problems(30:48) Implementation and transition strategies(35:14) Real-time visibility and data analytics(45:57) Mastering TMS ImplementationAdditional Links & Resources:Connect with Doug Wilson: https://www.linkedin.com/in/douglaswilson1971/Connect with Shannon Vaillancourt: https://www.linkedin.com/in/shannon-vaillancourt/Learn more about PING Golf: https://ping.com/en-us/Learn more about RateLinx: https://www.ratelinx.com/Connect with Scott: https://www.linkedin.com/in/scottwindonluton/ Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVkWEBINAR- Bridging the Gap: Investigating the Disconnect Between Supply Chains and the People Who Run Them: https://bit.ly/3F1iZr2WEBINAR- Unpacking the Latest Tariff Updates, Best Practices & What to Expect Next: https://bit.ly/4ikvdcSWEBINAR- Lessons Learned from the Trenches: How AI Will Impact the Future of Work: https://bit.ly/3DUnROxWEBINAR: Adapting to Volatility: Navigating Trade Wars, Supply Chain Disruptions & AI: https://bit.ly/4kqSv2DThis episode was hosted by Scott Luton and produced by Amanda Luton, Trisha Cordes, and Joshua Miranda. For additional information, please visit our dedicated show page at: https://supplychainnow.com/ping-golf-success-faster-easier-fully-integrated-tms-1405 The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now.For licensing inquiries or permissions, please contact us at [email protected]© 2026 Supply Chain Now. All rights reserved. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

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This episode was published on March 19, 2025.

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