Pipefy CEO Alessio Alionco: “Commit to the customer segments that are still unsatisfied.”

Scaling operations is the biggest challenge any business will ever face. With so many things changing, it helps to have automation tools that you can control. That is precisely the pain point being solved by Alessio Alionco and his startup Pipefy. Unlike other workflow software, Pipefy is lightweight and geared toward non-technical users. It helps manage requests from stakeholders and make individual contributors more efficient. As Alessio puts it: “empower the doer.” Alessio joined midstage startup coach Roland Siebelink on this week’s episode of the Silicon Valley Momentum Podcast. The two discussed Pipefy’s huge success trajectory, as well as the company’s learnings and challenges along the way: Why it’s essential for leaders to “Go to the Gemba,” which is where value is created. Recognizing that changes take longer to implement as a business grows. Why a lot of competition is actually a positive and how to respond to it. Pipefy’s commitment to being a people-first company and what that looks like in practice. What it means to take care of the things “you don’t know that you don’t know.” To know more about Pipefy, click here.