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May 4, 2023 44 min

Pity City: A Nice Place to Visit

from Apologies Accepted Hosted by Apologies Accepted

Furniture is big business and big money - at least if you are the CEO of MillerKnoll. MillerKnoll makes office furniture, including that famous chair made out black mesh that everyone loves so much. But sales have been a bit soft lately and the sales team was worried about not making their bonus. During an all staff Zoom call (beware of those Zoom calls!) the question of bonuses came up and Andi Owen, CEO and passionate believer in equality, reminded her entire staff that there was a $26 million dollar goal to hit and that "you can visit Pity City but you can't live there" (sort of like Disneyland). The staff did not take it so well and the clip of Andi sharing her motivation skills went viral online and then came the apology. Was Andi Owen right to challenge her team to stop thinking about money and instead think about her money? Andi gets a pretty sweet bonus if the corporate gods smile upon her, so she may end up apologizing all the way to the bank.

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This episode was published on May 4, 2023.

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