Plancast #12 - Tipos de Operações
from Plancast - Um papo mal planejado Hosted by Plancast
Sabe quando um atendente diz que precisa transferir ou encaminhar a questão ao setor responsável? Hoje abordamos esses diversos setores que complementam a cadeia de atendimento. Explicamos e exemplificamos os tipos de Operações também conhecidos como Segmentos e as possíveis ramificações e canais em um contact center. Não conhece? Vem com nois!
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Frequently asked questions
How long is this episode of Plancast - Um papo mal planejado?
This episode is 46 minutes long.
When was this Plancast - Um papo mal planejado episode published?
This episode was published on August 14, 2020.
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Yes. Use the download control on the episode player to save the publisher-provided media file.