Platform-Agnostic Event Tech: How BW Events Tech Solves Complex Challenges

James Dickson interviews Rae Malcham and Darcy Gabriele from BW Events Tech about their platform-agnostic consulting, implementation and on-site support for complex events. They discuss the value of expertise across multiple platforms, tech tours that share real deployments, and practical solutions like Wallet Passes and QR integrations. The episode also covers rising attendee expectations, collaboration in the events community, responsible use of AI, and how BW Events Tech helps clients choose or optimise tools to reduce friction and improve quality.   This episode of the Event Industry News Podcast is sponsored by Present Communications. Present provides broadcast-quality live, hybrid and virtual event production, trusted by organisations where reliability really matters. From corporate town halls and conferences to high-profile live streams, they design and deliver fully resilient systems that work first time. To keep up to date with all the news, subscribe for free here. If you would like to take part in a podcast, then please complete our submission form.