Playing the customer experience game to win - Interview with Nienke Bloem

from Punk CX: Customer Experience Insights with Adrian Swinscoe · host Adrian Swinscoe

Today’s interview is with Nienke Bloom, customer experience speaker, advisor and co-founder of The Customer Experience Game. Nienke joins me today to talk customer experience, the game, why play is so important in business and how and why we should put more play and fun into everything we do.

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This episode is 33 minutes long.

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This episode was published on November 24, 2019.

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