Pod 188 - How strong customer service can differentiate your retail business

from Business of Cannabis: Cannabis News | Cannabis Views | Cannabis Trends · host Jay Rosenthal, Chris Lavoie

On this episode of BofC Live, we connect with Chris Lavoie of Gorgias to talk about how Gorgias’ technology allows retails of all sizes to provide world-class customer service to their customers. In the era of cannabis retail ramp up – especially online – building in strong customer service capabilities through tech – like with Gorgias – can be a key differentiator between cannabis retailers.Gorgias is also the presenting partner for Business of Cannabis’ Cannabis Forward program on January 27 called: Level Up Your Online Presence. Find out details and register today.Learn more about Gorgias.BofC Live is the daily news and interview program of Business of Cannabis. Business of Cannabis highlights the companies, brands, people and trends driving the sector.

What this episode covers

On this episode of BofC Live, we connect with Chris Lavoie of Gorgias to talk about how Gorgias’ technology allows retails of all sizes to provide world-class customer service to their customers. In the era of cannabis retail ramp up – especially online – building in strong customer service capabilities through tech – like with Gorgias – can be a key differentiator between cannabis retailers. Gorgias is also the presenting partner for Business of Cannabis’ Cannabis Forward program on January 27 called: Level Up Your Online Presence. BofC Live is the daily news and interview program of Business of Cannabis. Business of Cannabis highlights the companies, brands, people and trends driving the sector.

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Pod 188 - How strong customer service can differentiate your retail business

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This episode is 8 minutes long.

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This episode was published on January 20, 2021.

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