Podcast - Customer Journey Mapping 101

from Valtech Café · host Valtech Café

Want an inside perspective on how large companies are using customer journey mapping? Listen to our podcast for tips from a pro, Mathieu Paradis, Senior Director of Customer Experience Design at the National Bank of Canada. Led by our VP of Strategy and Design, Anastasia Simitsis, the podcast will address the challenges large organizations face on their road to customer-centric transformation.

Episode metadata supplied by the publisher feed · Published Apr 2, 2018

Embed this episode

Attribution link and audio player

NOW PLAYING

Podcast - Customer Journey Mapping 101

0:00 29:06

1×

No transcript for this episode yet

We transcribe on demand. Request one and we'll notify you when it's ready — usually under 10 minutes.

Share this episode

Similar Episodes

No similar episodes found.

Similar Podcasts

No similar podcasts found.

Frequently Asked Questions

How long is this episode of Valtech Café?

This episode is 29 minutes long.

When was this Valtech Café episode published?

This episode was published on April 2, 2018.

Can I download this Valtech Café episode?

Yes. Use the download control on the episode player to save the publisher-provided media file.

URL copied to clipboard!