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EPISODE · Apr 2, 2018 · 29 MIN

Podcast - Customer Journey Mapping 101

from Valtech Café · host Valtech Café

Want an inside perspective on how large companies are using customer journey mapping? Listen to our podcast for tips from a pro, Mathieu Paradis, Senior Director of Customer Experience Design at the National Bank of Canada. Led by our VP of Strategy and Design, Anastasia Simitsis, the podcast will address the challenges large organizations face on their road to customer-centric transformation.

Episode metadata supplied by the publisher feed · Published Apr 2, 2018

What this episode covers

Want an inside perspective on how large companies are using customer journey mapping? Listen to our podcast for tips from a pro, Mathieu Paradis, Senior Director of Customer Experience Design at the National Bank of Canada. Led by our VP of Strategy and Design, Anastasia Simitsis, the podcast will address the challenges large organizations face on their road to customer-centric transformation.

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Podcast - Customer Journey Mapping 101

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Frequently Asked Questions

How long is this episode of Valtech Café?

This episode is 29 minutes long.

When was this Valtech Café episode published?

This episode was published on April 2, 2018.

What is this episode about?

Want an inside perspective on how large companies are using customer journey mapping? Listen to our podcast for tips from a pro, Mathieu Paradis, Senior Director of Customer Experience Design at the National Bank of Canada. Led by our VP of Strategy...

Can I download this Valtech Café episode?

Yes, you can download this episode by clicking the download button on the episode player, or subscribe to the podcast in your preferred podcast app for automatic downloads.
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