Podcast Q&A with Craig Richardville, Part 2: “Consumers Are Becoming the Destination.”

Unlike long-term strategies, a short-term plan enables organizations to pivot quickly “because you don’t have that foothold in place that’s keeping you from turning,” says Craig Richardville, who talks about the importance of agility in today’s environment. Source: Podcast Q&A with Craig Richardville, Part 2: “Consumers Are Becoming the Destination.” on healthsystemcio.com - Interviews & Webinars with Health System IT Leaders