Podcast: Sanford Health CDO Jared Antczak on Removing Friction, “Website Manner,” and Healthcare’s Biggest Flaw

As CDO at Sanford Health, one of Jared Antczak’s core objectives is “ensuring that we’re not just digitizing existing things.” In this podcast, he talks about the difference between digitization and digital transformation, the value of teaching “website manner,” why accessibility is such a huge area of focus, and why he loves the Chick-Fil-A app. Source: Podcast: Sanford Health CDO Jared Antczak on Removing Friction, “Website Manner,” and Healthcare’s Biggest Flaw on healthsystemcio.com - Interviews & Webinars with Health System IT Leaders