PodChats for FutureCIO: Digitizing wealth management post COVID-19

Capgemini’s 2021 World Wealth Report (WWR) has revealed the new generation of high-net-worth individuals (HNWI) are significantly more tech-savvy. 71% of APAC HNWIs say that they prefer digital self-service over receiving human assistance, while 72% of HNWIs are investing in cryptocurrencies and other digital assets. The report also noted that technology breakthroughs, changing social dynamics, new ecosystem players, the democratization of investment management, and the rise of digital channels and assets necessitate a new competitive game plan for wealth management firms.Just exactly what that means is the subject of this PodChat for FutureCIO with Capgemini’s global head of market intelligence Elias Ghanem who joins us all the way from Paris, France.1.       How has wealth management (WM) changed since 2019? 2.       Who is driving these changes?3.       What are the challenges for wealth management firms as they look to adopt technology into their practice?4.       What are the bare minimum tech wealth management firms should invest in as part of their digital transformation strategy?5.       What, in your opinion, is the role of WealthTech in the development of wealth management firms?6.       What is your advice for leadership at wealth management firms in deciding the course of direction for their organisations?