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Oct 3, 2020 7 min

Política de Servicio al Cliente

from JAVIER FCO. VERA R. - PODCAST Hosted by Javier Fco. Vera Ruiz

Los clientes como elementos claves de una organización, deben ser atendidos de manera que se cumplan sus expectativas y se satisfagan sus necesidades. Por esta razón las empresas de hoy en día se están preocupando por brindar un servicio y apoyo permanente a los clientes todo con el fin de mantener e incrementar su participación en el mercado. Como estrategia para llegar a ese cliente o consumidor final, la logística es la herramienta fundamental. Esta permite que los compromisos que se adquieren con los consumidores puedan ser cumplidos de forma optima al final de la cadena de abastecimiento.

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