Polypharmacy 5 moments: Repeat dispensing and supply

This episode explores repeat dispensing and repeat supply as key moments to start meaningful conversations about medicines. When patients or carers order or collect prescriptions, these touchpoints create space to ask about side effects, check whether medicines are working, still wanted, and being taken as intended We share simple conversation starters, ways to involve the whole pharmacy team, and when to signpost patients for a Structured Medication Review to reduce pill burden, improve adherence, minimise waste, and avoid efficiently dispensing medicines that are no longer needed. (9m52s) Lelly Oboh, Consultant Pharmacist (Care of Older People) and Older People Lead (NHS Specialist Pharmacy Service) Rakhi Aggarwal, Primary Care Lead (NHS Specialist Pharmacy Service)