Post Implementation Support

Send us Fan MailThe last in our 3 episode series with the team from Simms & Associates. Mal Breen, Michiel Lely & Fabio Rodriguez return to discuss the WFM Post Implementation Support. They cover:Defining the support structure internally, where it sits and who owns it?Superusers, what do they do, how important are they?Managing changes in the business that need to be reflected in WFMThe importance of a good test and governance process  #theproductivityexpertsRegister for the 2026 Productivity ForumDownload a copy of our first ReThink Productivity Retail ReportConnect to Simon on LinkedInFollow ReThink on LinkedIn