Powell's City of Books episode artwork

EPISODE · Jan 16, 2024 · 58 MIN

Powell's City of Books

from Unboxing Ecommerce: Operations Behind Online Brands · host James Marks and Jennifer Yates

Community and connection come up more than once as James and Jennifer consider Powell's e-tail backend like an archaeological dig into the past. Once they get their packages, they go absolutely bananas over the branded packing slip, supporting their theory that Powell's might just care more about the physical, tangible, in-person connection to their customers than updating their technologies.  Or maybe it's a nod to their identity as an independent retailer.Research included these sources:Powell’s Books:  https://www.powells.com/info/about-usTravel Portland:  https://www.travelportland.com/attractions/powells/The Franklin Post (Franklin Highschool):  https://fhspost.com/the-history-of-portlands-beloved-powells-books/Zippia:  https://www.zippia.com/powell-s-books-careers-577500/history/Wikipedia:  ​​https://en.wikipedia.org/wiki/Powell%27s_BooksSites Mentioned:Hawksearch - https://www.hawksearch.com/HubSpot - https://www.hubspot.com/CrazyEgg - https://www.crazyegg.com/ASP.net - https://dotnet.microsoft.com/en-us/apps/aspnetJQuery - https://jquery.com/Mentioned, but not associated with Powell’s that we can tell.React - https://react.dev/:  The library for web and native user interfacesVue - https://vuejs.org/:  An approachable, performant and versatile framework for building web user interfaces.Elastic - https://www.elastic.co/:  Search and observability engine for business_______________Have a brand/shopping experience you want us to review? Send us a message at [email protected] Connect with James Marks:www.linkedin.com/in/jameslmarkswww.withtrivial.com Connect with Jennifer Yates:www.linkedin.com/in/jenniferayateswww.workwithroux.com_______________ Coverart imagined and designed by our friend, Melissa Dettloffwww.melissadettloff.com

Community and connection come up more than once as James and Jennifer consider Powell's e-tail backend like an archaeological dig into the past. Once they get their packages, they go absolutely bananas over the branded packing slip, supporting their theory that Powell's might just care more about the physical, tangible, in-person connection to their customers than updating their technologies. Or maybe it's a nod to their identity as an independent retailer. Research included these sou...

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Powell's City of Books

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This episode is 58 minutes long.

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This episode was published on January 16, 2024.

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Community and connection come up more than once as James and Jennifer consider Powell's e-tail backend like an archaeological dig into the past. Once they get their packages, they go absolutely bananas over the branded packing slip, supporting their...

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