Power Virtual Agents in the wild with Abhi Rathinavelu

FULL SHOW NOTES https://podcast.nz365guy.com/430 Abhi Rathinavelu shares his journey to Microsoft and his work with the Power CAT team, specializing in Power Virtual Agents (PVA) for the past two years. Find out in this episode all the details on Power Virtual Agents and how they can benefit your business. Learn more about Power Virtual Agents and their real-world applications. The various ways Power Virtual Agents can be used, including customer service, employee training and onboarding, and more. How does PVA help the customers, and how does context awareness work in PVA? Check out the role of chatbots in the business world.  The benefits and uses of chatbots in business. What options are available for integration into other data sets the organization has?  How does AI fit into what you can do with PVA? Abhi talks about the differences between public-facing and internal chatbots. A discussion about building low-code chatbots with Power Virtual Agents How to use the Power Virtual Agents chatbot successfully for Financial Industry? Microsoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoptionSupport the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening 🚀 - Mark Smith