Powering Workforce Recruitment, Retention with Data

More than 30 years ago, current Center for Innovation board chair Michele Holleran launched her eponymous data analytics firm with a focus that was considered revolutionary at the time: measuring the resident and staff satisfaction at senior living communities. Holleran's mission is now far more mainstream, and she joins "Elevate Eldercare" to discuss some of the more promising trends that she and her team have uncovered in recent years in a special preview of her new podcast, "The Data Dive." For instance, for all the legitimate concern about building a resilient long-term care workforce, Holleran has found higher levels of staff engagement in eldercare than corporate America writ large – evidence that with the right combination of leadership and listening to caregiver and resident needs, the industry might be on stronger footing than believed. Learn more about Holleran Consulting: https://holleranconsult.com/ Listen to Holleran Consulting's new podcast, "The Data Dive": https://holleranconsult.com/podcast/