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Oct 23, 2020 14 min

Pratik Salia - Knowmax - Knowledge Management and CX

from CX Files Hosted by Mark Hillary

Pratik Salia is the Senior Product Marketing Manager at Knowmax, based in Gurgaon, India. Knowledge Management is becoming a strong CX differentiator and Pratik has a unique insight with his product being used now in over 30 countries. In this discussion with Peter Ryan he explores the importance of KM to CX. https://www.linkedin.com/in/pratiksalia/ https://knowmax.ai/

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Pratik Salia - Knowmax - Knowledge Management and CX

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